New Mexico’s Children Youth and Families Department (CYFD) perpetually faces criticism for intervening too late and overstepping boundaries. The department is often in the news, mostly after records show officials ignoring warning signs. Conversely, some families say they have faced intrusive home visits over school absences and one father was separated from his family and fired from his job for allegedly sexually abusing his daughter, even though prosecutors eventually said the evidence did not point to a crime. Now, CYFD is trying something new. With new department implemented risk assessment plan and response system soon-to-be implemented by law, CYFD Secretary Brian Blalock hopes to change how child welfare cases in New Mexico are opened, investigated and ultimately resolved.